Repair resources

Make the assessment clearer from the start.

A little preparation helps our technicians reproduce faults, protect your equipment, and give you a more useful recommendation.

Prepare equipment for assessment

Bring the complete unit where possible, include relevant cables or adapters, and write down the symptoms and when they began.

Clear photos of labels, connectors, visible damage, and error messages can help us prepare before the equipment arrives.

Back up important files and remove passwords or sensitive information where practical before handing over a device.